The Elephant Hill online shop is available for all New Zealand residents to buy our wine direct from the Cellar Door for delivery within New Zealand

Terms & Conditions

By using this site you agree that you are 18 years or over. It is illegal to make false declaration of age in order to purchase liquor.

Stock subject to availability. Vintages may change without notice.

All prices are in $NZ and include GST.

Elephant Hill reserves the right to amend prices. You will be notified of any price changes 30 days prior to your next delivery.

Delivery

All goods are insured up until the point of delivery. All deliveries in NZ are by courier and direct to your door. A street name and number is required. No deliveries are made to P.O Box addresses. We cannot accept responsibility for delivery to unattended addresses.

Returns

If a wine you have purchased from us is in some way faulty, we will replace it upon your request. Any breakages or shortages must be reported to Elephant Hill Winery within 24 hours of wine being delivered.

Security

All purchases on this site are processed using SSL (Secure Sockets Layer). This is a standard for online transactions on the Web, which provides security using digital certificates issued by Certification Authorities.

Wine Club

 

I authorize Elephant Hill to automatically charge my credit card for my wine club shipment, plus applicable shipping without any further or prior notice. By joining I confirm I am 18 years or older.

I understand I must receive a minimum of 1 year membership prior to cancellation. Please cancel at least 30 days before the next year’s membership. Cancellation must be made by contacting us at cellardoor@elephanthill.co.nz (your membership is continual and cannot be cancelled unless Elephant Hill receives e-mail confirmation from you and you receive a reply confirmation from Elephant Hill).

I understand that a person aged 18 or older must be available to sign for my wine club deliveries. There will be a reshipment fee for all returned shipments.

I understand that it is my responsibility to notify Elephant Hill of any changes to my membership prior to the billing date outlined in the pre-shipment notification. Elephant Hill will not be responsible for any misdirected wines. Additional charges will apply for returned, reshipped or restocked wine.